Privacy policy.


Effective Date: July 17, 2025

This Privacy Policy ("Policy") describes how i‑THRIV Wellness, Delivered ("i‑THRIV," "we," "us," or "our") collects, uses, discloses, and protects your personal information in connection with our website, mobile services, booking platform, and all services that reference this Policy (collectively, the "Services"). By using our Services, you agree to the terms of this Policy.

1. Information We Collect

A. Information You Provide Directly

  • Full name, email, phone number, and service address

  • Wellness preferences (e.g., massage pressure, allergies)

  • Payment and billing information (processed via third-party providers)

  • Appointment history and service preferences

B. Provider Information (If Applicable)

  • Legal name, license number, liability insurance

  • Contact info and service radius

  • Background check and credentials

  • Bank account details for payouts

C. Automatically Collected Data

  • IP address, device type, operating system, and location (if enabled)

  • Website usage behavior and session activity

2. Use of Personal Information

We use your information to:

  • Provide and fulfill wellness services

  • Schedule and confirm appointments

  • Communicate with clients and providers

  • Process payments and therapist payouts

  • Verify provider credentials

  • Improve service quality and safety

  • Send updates and promotions (if opted-in)

  • Comply with legal requirements

3. Sharing of Personal Information

We do not sell your personal data. We may share information with:

  • Licensed providers for service delivery

  • Trusted vendors (e.g., payment processors, background screeners)

  • Platforms like Google Analytics, Stripe, Square, Afterpay, Meta Pixel

  • Law enforcement, when required

  • Successors in the event of a merger or acquisition

All third parties are contractually obligated to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember preferences

  • Track website performance

  • Support advertising and analytics

You may manage cookies through your browser settings. Learn more at www.allaboutcookies.org.

5. Third-Party Services

We work with reputable platforms, including:

  • Payment: Square, Stripe, Afterpay

  • Booking: Online scheduling tools

  • Marketing: Google Analytics, Meta Ads

These third parties operate under their own privacy terms.

6. Electronic Communications

By using our Services, you agree to receive:

  • Appointment confirmations and reminders

  • Account-related notices

  • Optional promotional messages

Unsubscribe anytime by clicking the email link or contacting info@i-thriv.com.

7. SMS Messaging

If you opt into text reminders:

  • Message/data rates may apply

  • Reply STOP to cancel

  • SMS is not a secure form of communication

  • We are not liable for carrier issues or delays

Support: info@i-thriv.com

8. Your Rights and Choices

You may:

  • Access or correct your personal data

  • Delete your profile and data

  • Opt out of marketing

  • Disable location tracking in your device

California Residents: Under the CCPA, you may:

  • Request information about your data

  • Correct or delete your data

  • Exercise rights without discrimination

To exercise rights, email: info@i-thriv.com

9. Data Security

We use safeguards such as:

  • SSL encryption

  • Secure provider onboarding

  • Limited data access controls

Despite precautions, no system is 100% secure.

10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data. If discovered, it will be deleted immediately.

11. Changes to This Policy

We may revise this Policy anytime. When updated, we’ll revise the Effective Date. Material changes may include additional notice.

12. Prohibited Use of Our Content

All i‑THRIV content—including descriptions, pricing, profiles, images, and branding—is protected under U.S. and international IP laws.

You may not:

  • Copy or scrape website data

  • Upload our content elsewhere

  • List our business on unapproved directories

  • Impersonate our brand

Violators will be subject to:

  • Takedown notices

  • Cease-and-desist letters

  • Reports to authorities

  • Legal action for damages

Help us protect our community—report violations to info@i-thriv.com

13. Zero-Tolerance Policy on Sexual Solicitation

We strictly prohibit sexual harassment, misconduct, or solicitation of sexual favors—verbal, physical, implied, or digital—by clients or providers.

Violations will result in:

  • Immediate removal from our platform

  • Reports to local law enforcement

  • Release of user data to press charges for harassment

We uphold a safe and respectful wellness experience.

14. Unauthorized Listings and Brand Misuse

We are not affiliated with adult websites, escort listings, or unauthorized directories. Misuse of our name or content is strictly prohibited.

If you see i‑THRIV or Silver Liner Mobile Massage Studio listed inappropriately, report it to info@i-thriv.com. We investigate all claims and take legal action when necessary.

15. Contact Us

i‑THRIV Wellness, Delivered
Attn: Privacy Compliance
41877 Enterprise Circle North, Suite #200
Temecula, CA 92590
info@i-thriv.com