i-thriv is a boutique mobile wellness company delivering professional in-home wellness services throughout Southern California.

We partner with independent licensed massage professionals and vetted wellness practitioners to offer curated wellness experiences for clients in homes, vacation rentals, offices, and event locations.

i-thriv is a therapist-built wellness brand, designed to support professional independence, service quality, and client safety.

We partner with:

• Independent licensed massage professionals

• Licensed & insured wellness professionals

• Vetted wellness practitioners

• Professional service partners aligned with our standards

All providers participate as curated provider network members and remain independent professionals who partner with i-thriv to deliver services.

Yes. California law allows CAMTC-certified massage professionals to provide massage for compensation statewide, including mobile and in-home services. Certified providers do not need additional city or county permits to practice within their scope.

No.
Providers who partner with i-thriv participate as 1099 independent contractors and remain independent providers, not employees.

As independent providers:

• You manage your own business operations

• You are responsible for your own taxes, insurance, and licensing

• You retain professional autonomy while partnering with i-thriv

i-thriv does not operate with:

• Employees

• Job assignments

• Automated dispatch

• Algorithm-matched labor

All engagements are appointment-based and coordinated through human-reviewed scheduling to ensure clarity, professionalism, and alignment for both providers and clients.

All services begin with a service request submitted by a client.

Providers may receive:

• Appointment requests

• Availability confirmation requests

• Clear engagement details

Providers review the request and confirm availability before any engagement is finalized.
There are no instant assignments or automated acceptance requirements.

i-thriv uses appointment coordination, not automated matching.

Scheduling includes:

• Schedule requests aligned with provider availability

• Human-reviewed scheduling

• Appointment confirmation before engagement

• Communication of relevant client preferences

This ensures every engagement is intentional, professional, and mutually aligned.

Depending on qualifications and availability, providers may offer:

• In-home massage

• Mobile massage services

• Couples massage at home

• Skin care & mobile esthetic services

• Group wellness experiences

• Group yoga sessions

• Group sound bath experiences

• Vibroacoustic massage therapy

• Spa party massage

• Corporate wellness services

• On-site chair massage

• Vacation rental wellness services

• Event wellness services

All services are delivered as professional in-home wellness experiences and coordinated through appointment-based engagement with licensed & insured wellness professionals.

All provider partners must maintain:

• Active professional license

• Current insurance

• Background-verified professional status

• Compliance with professional service standards

• Commitment to client-safety-focused practices

• Alignment with service quality standards

These requirements help maintain trust and professionalism across the provider network.

i-thriv supports transparent pricing and no-pressure booking.

Pricing details are clearly communicated during the appointment coordination process.
There is no surge pricing or automated pricing fluctuation.

Providers receive relevant client preferences as part of engagement details.

Preferences may include:

• Session style requests

• Comfort considerations

• Previous engagement notes (when applicable)

This allows providers to deliver personalized, high-touch wellness services while maintaining professional boundaries.

i-thriv is a locally owned & operated wellness company serving:

• Southern California mobile wellness

• Inland Empire mobile massage

• Orange County mobile wellness

• Temecula mobile massage

• Select surrounding communities

Service areas may expand thoughtfully based on community demand and provider availability.

What is the i-thriv mobile app?

The i-thriv mobile wellness booking app (coming soon) is a therapist-built wellness app using human-centered wellness technology.

The app supports:

• Service requests

• Availability confirmation

• Appointment confirmation

• Engagement details

• Client preference management

The app is designed for real life — not automation.

Independent wellness professionals interested in partnering with i-thriv may apply to join the curated provider network.

All applicants are reviewed for:

• Licensing & insurance

• Professional alignment

• Service quality standards

• Client-safety focus

Joining i-thriv means partnering with a boutique mobile wellness company built to support professional independence.

i-thriv offers:

• Human-reviewed scheduling

• Appointment-based services

• Respect for professional autonomy

• Clear communication

• Community-focused wellness

• A therapist-built platform designed with care

This is professional mobile wellness — done right.

Providers who partner with i-thriv participate as 1099 independent contractors and are compensated on a per-engagement basis.

Compensation details include:

• Engagement compensation begins at $TBD per confirmed appointment, with final amounts based on service type, session length, and scope of the engagement

• Compensation is issued weekly on Wednesdays for completed and confirmed engagements

• After-hours compensation may apply when a provider chooses to confirm availability outside standard service hours

All compensation details are communicated during appointment coordination and engagement confirmation.

Providers remain responsible for their own taxes, insurance, and business expenses.

Compensation terms do not create an employment relationship and do not guarantee future engagements.

No.
100% of any gratuity provided by a client goes directly to the independent provider.

Gratuities are optional, not required, and never expected.

All provider partners must maintain:

• Active professional license
  (Valid and in good standing for services offered)

• Current professional insurance
  (Liability coverage appropriate to the scope of services)

• Background-verified professional status

• Scope-of-practice compliance
  (Services must align with licensure, certifications, and training)

• Compliance with professional service standards
  (Ethical conduct, professionalism, and respectful client interactions)

• Commitment to client-safety-focused practices
  (Informed consent, appropriate boundaries, and safety awareness)

• Alignment with service quality standards
  (Consistent, high-touch wellness experiences)

• Appointment-based service participation only
  (Services are delivered exclusively through confirmed engagements)

• Timely communication during appointment coordination
  (Including availability confirmations and engagement updates)

• Access to a reliable mobile phone
  (Required for communication, coordination, and engagement updates)

• Reliable personal transportation
  (Providers are responsible for traveling to confirmed service locations)

• Professional equipment, tools, and approved add-ons
  (Providers supply the equipment necessary to deliver their selected services in a professional manner)

• Accurate and up-to-date credential information
  (Licenses, insurance, certifications, and service offerings must be kept current)

• Adherence to i-thriv platform guidelines
  (Including app usage, communication expectations, and client interaction policies)

These standards help maintain trust, consistency, and professionalism across the curated provider network.

Providers remain responsible for their own tools, transportation, equipment, business expenses, and professional compliance while partnering with i-thriv.

Providers who partner with i-thriv set and manage their own availability.

As an independent provider, you have full control over:

• The dates and times you choose to be available

• When you are unavailable or taking time off

• Whether you wish to pause or limit service requests at any time

There are no required hours, shifts, or minimum availability expectations.

When availability is set

If a provider chooses to indicate availability, we ask that they:

• Review any service or appointment requests received

• Respond to availability confirmation requests in a timely manner when possible

This supports clear communication and smooth appointment coordination for both providers and clients.

Providers are never required to remain available and may update their availability at any time.

Availability settings do not guarantee engagements and do not obligate providers to accept future service requests.

No.
Service activity on the i-thriv platform may vary based on client demand, location, seasonality, and provider availability.

Because i-thriv offers appointment-based mobile wellness services, the number of service requests may fluctuate. Some periods may be busier than others depending on:

• Client needs and preferences

• Time of year

• Service area demand

• Provider availability

There are no guarantees of engagement volume or frequency.

How providers may use the platform

Providers choose when to make themselves available and may:

• Accept service requests that align with their schedule

• Pause availability during slower or busier periods

• Use i-thriv as one of multiple channels for their independent wellness practice

i-thriv supports professional independence and does not require minimum activity levels.

Engagement availability and frequency are determined by client demand and provider availability, and participation does not guarantee future engagements.

i-thriv operates as an appointment-based mobile wellness platform with defined service windows to support provider safety, quality of care, and professional coordination.

Standard service hours

• 8:00 AM – 8:00 PM

After-hours service windows (optional)

Providers may choose to confirm availability for engagements during:

• Early morning: 6:00 AM – 7:30 AM

• Late evening: 8:30 PM – 11:30 PM

After-hours engagements are optional and may include additional compensation when a provider chooses to participate.

Yes.
i-thriv offers same-day appointment requests with a minimum lead time of 4–6 hours, depending on service type and location.

Why i-thriv uses a 4–6 hour lead time (not 1 hour)

i-thriv intentionally does not offer 1-hour on-demand service requests.

The 4–6 hour lead time allows for:

• Human-reviewed scheduling and coordination

• Provider availability confirmation without pressure

• Safe travel planning for mobile providers

• Appropriate preparation for professional equipment, add-ons, and client needs

• Clear communication and confirmed engagement details

This approach supports provider well-being, client safety, and service quality, while maintaining a calm, professional experience for everyone involved.

No.
Participation in same-day or after-hours engagements is always optional.

Providers:

• Set their own availability

• Choose whether to confirm same-day or after-hours requests

• May limit or pause availability at any time

There are no required hours, on-call expectations, or minimum participation requirements.

Service windows and booking timelines are designed to support safe, professional, appointment-based wellness experiences and do not guarantee engagement volume.

i-thriv operates as an appointment-based mobile wellness platform, and clear cancellation guidelines help protect provider time, client expectations, and service quality.

Client cancellations & rescheduling

• Clients are asked to provide advance notice if they need to cancel or reschedule an appointment.

• Cancellation timing and any applicable fees are communicated during appointment confirmation and may vary based on:

  • Service type

  • Appointment timing

  • Same-day or after-hours requests

This policy helps respect the time and preparation required for mobile wellness services.

Provider cancellations

Providers are independent professionals and may occasionally need to cancel or reschedule due to unforeseen circumstances.

If a provider needs to cancel:

• We ask that they notify i-thriv as soon as possible

• This allows timely communication with the client and, when appropriate, coordination of alternatives

Clear and timely communication helps maintain trust across the provider network.

Same-day & after-hours considerations

Because same-day and after-hours appointments require additional coordination and preparation:

• Cancellation timelines may differ

• Providers who choose to accept these engagements should review engagement details carefully before confirming availability

Important notes

• Cancellation policies are designed to support fairness, professionalism, and safety

• Policies do not guarantee compensation or future engagements

• All terms are communicated as part of appointment coordination and confirmation

Cancellation guidelines support appointment-based services and do not create an employment relationship or guarantee engagement volume.

• Service requests (not job assignments)

• Availability confirmation requests

• Clear engagement details

• Confirmed appointment confirmations

• Coordinated appointment requests aligned with availability

Providers confirm engagement availability before any service is finalized.

There are no “accept/decline jobs,” no instant assignments, and no automated dispatch.

i-thriv is a locally owned & operated wellness company, serving:

• Southern California mobile wellness

• Inland Empire mobile massage

• Orange County mobile wellness

• Temecula mobile massage

• Select surrounding communities

We are intentionally community-focused, supporting both local clients and local independent providers.

Provider network members may offer services such as:

• In-home massage

• Mobile massage services

• Couples massage at home

• Group wellness experiences

• Spa party massage

• Corporate wellness services

• On-site chair massage

• Vacation rental wellness services

• Event wellness services

Services are coordinated as professional in-home wellness experiences, not volume-based work.

i-thriv maintains a trust-forward platform built around compliance and professionalism.

All provider partners must meet:

• Licensed & insured requirements

• Background-verified professional standards

• Clear professional service standards

• Client safety focused practices

• Commitment to service quality standards

We support transparent pricing and no-pressure booking across the platform..

Appointment Coordination & Scheduling

i-thriv uses appointment coordination, not automated matching.

Our process includes:

• Schedule requests based on provider availability

• Human-reviewed scheduling for accuracy and fairness

• Clear appointment confirmation before engagement

• Respect for client preferences and provider scope

This ensures every engagement is intentional, professional, and aligned on both sides.

Throughout the app, you’ll see intentional language such as:

• Request appointment

• Confirm availability

• View appointment details

• Update preferences

• Schedule service

• Continue booking