A. Information You Provide Directly

• Full name, email, phone number, and service address

• Wellness preferences (e.g., massage pressure, allergies)

• Payment and billing information (processed via third-party providers)

• Appointment history and service preferences

B. Provider Information (If Applicable)

• Legal name, license number, liability insurance

• Contact info and service radius

• Background check and credentials

• Bank account details for payouts

C. Automatically Collected Data

• IP address, device type, operating system, and location (if enabled)

• Website usage behavior and session activity

We use your information to:

• Provide and fulfill wellness services

• Schedule and confirm appointments

• Communicate with clients and providers

• Process payments and therapist payouts

• Verify provider credentials

• Improve service quality and safety

• Send updates and promotions (if opted-in)

• Comply with legal requirements

We do not sell your personal data. We may share information with:

• Licensed providers for service delivery

• Trusted vendors (e.g., payment processors, background screeners)

• Platforms like Google Analytics, Stripe, Square, Afterpay, Meta Pixel

• Law enforcement, when required

• Successors in the event of a merger or acquisition

All third parties are contractually obligated to protect your data.

We use cookies and similar tools to:

• Remember preferences

• Track website performance

• Support advertising and analytics

You may manage cookies through your browser settings. Learn more at www.allaboutcookies.org.

We work with reputable platforms, including:

• Payment: Square, Stripe, Afterpay

• Booking: Online scheduling tools

• Marketing: Google Analytics, Meta Ads

These third parties operate under their own privacy terms.

By using our Services, you agree to receive:

• Appointment confirmations and reminders

• Account-related notices

• Optional promotional messages

Unsubscribe anytime by clicking the email link or contacting info@i-thriv.com.

SMS Consent & Use

By opting in to receive text messages from i-thriv, you consent to receive booking-related SMS communications sent to the mobile number you provide.

These messages may include, but are not limited to:

• Appointment confirmations

• Appointment reminders

• Therapist arrival notifications

• Delay or schedule change updates

• Booking-related customer support messages

SMS communications are intended solely to support your scheduled services and ensure clear, timely coordination.

Important Information

• Message and data rates may apply depending on your mobile carrier and plan.

• Message frequency varies based on your booking activity and service requests.

• SMS messages are used strictly for booking and service-related communication.

• i-thriv does not send promotional or marketing text messages unless explicitly stated and separately consented toby the user.

Opt-Out & Assistance

• You may opt out of SMS communications at any time by replying STOP to any text message.

• For assistance, reply HELP or contact us through our official support channels.

Opting out of SMS messages will not affect your ability to use i-thriv services; however, it may limit real-time appointment updates.

Consent Is Optional

Your consent to receive SMS messages is not required to create an account or book services with i-thriv.
Opting in simply allows us to provide timely updates related to your appointments and service coordination.

Data Privacy & Protection

i-thriv respects your privacy and is committed to protecting your personal information.

• We collect only the information necessary to provide and coordinate services.

• Your phone number and personal details are not sold, rented, or shared with third parties for marketing purposes.

• All personal information is handled in accordance with applicable privacy laws and data protection standards.

You may:

• Access or correct your personal data

• Delete your profile and data

• Opt out of marketing

• Disable location tracking in your device

California Residents: Under the CCPA, you may:

• Request information about your data

• Correct or delete your data

• Exercise rights without discrimination

To exercise rights, email: info@i-thriv.com

We use safeguards such as:

• SSL encryption

• Secure provider onboarding

• Limited data access controls

Despite precautions, no system is 100% secure.

Our Services are not intended for children under 16. We do not knowingly collect their data. If discovered, it will be deleted immediately.

We may revise this Policy anytime. When updated, we’ll revise the Effective Date. Material changes may include additional notice.

All i‑THRIV content—including descriptions, pricing, profiles, images, and branding—is protected under U.S. and international IP laws.

You may not:

• Copy or scrape website data

• Upload our content elsewhere

• List our business on unapproved directories

• Impersonate our brand

Violators will be subject to:

• Takedown notices

• Cease-and-desist letters

• Reports to authorities

• Legal action for damages

Help us protect our community—report violations to info@i-thriv.com

We strictly prohibit sexual harassment, misconduct, or solicitation of sexual favors—verbal, physical, implied, or digital—by clients or providers.

Violations will result in:

• Immediate removal from our platform

• Reports to local law enforcement

• Release of user data to press charges for harassment

We uphold a safe and respectful wellness experience.

We are not affiliated with adult websites, escort listings, or unauthorized directories. Misuse of our name or content is strictly prohibited.

If you see i‑THRIV or Silver Liner Mobile Massage Studio listed inappropriately, report it to info@i-thriv.com. We investigate all claims and take legal action when necessary.