Independent Contractor Agreement & Provider Terms

Effective Date: Feb 18, 2026

1. Overview & Agreement to Terms

By joining the i-thriv: Wellness, Anywhere platform (“i-thriv,” “we,” “us,” or “our”) and accepting bookings, you agree to comply with the standards, policies, and procedures outlined in this Agreement.

You acknowledge that you are operating as an Independent Contractor (1099) and not as an employee of i-thriv.

As an independent provider, you are fully responsible for:

  • Your own tax obligations

  • Maintaining proper licensure and insurance

  • Your professional conduct

  • The quality of services delivered

i-thriv reserves the right to modify these terms at any time. Providers are responsible for reviewing the most current version.

2. Licensing, Insurance & Legal Requirements

You must:

  • Maintain a valid professional license or certification for all services provided

  • Carry active professional liability insurance appropriate to your services

  • Immediately notify i-thriv of any changes to your license, insurance, or banking information

Failure to maintain required documentation may result in immediate deactivation.

3. Independent Contractor Responsibilities

As an i-thriv provider, you:

  • Receive a 1099-NEC for earnings of $600+ annually

  • Are responsible for your own taxes

  • Provide your own tools, supplies, and transportation

  • Control your availability and service preferences

  • Must honor all accepted bookings

  • Must respond to i-thriv communications within 24 hours

  • Are not entitled to employee benefits (PTO, insurance, unemployment, etc.)

4. No Client Solicitation Policy

To protect the integrity of the platform:

  • Do not promote personal services during i-thriv sessions

  • Do not distribute personal business cards or contact information

  • All future bookings with i-thriv clients must occur through the platform

Violation of this policy may result in immediate removal.

5. Booking & Payment Policies

  • All bookings must be confirmed through the i-thriv platform

  • Off-platform payments are strictly prohibited

  • Payouts are processed weekly (see Key Information below)

  • Gratuities may be received in cash or through the platform

  • Payment is issued for completed, confirmed sessions only

  • Client disputes may delay payout pending review

6. Inactivity & Cancellations

  • Inactivity for 90+ days may result in profile archiving

  • Providers must give at least 24 hours’ notice for cancellations when possible

  • Repeated late cancellations or no-shows may result in suspension or removal

7. Professional Appearance

Providers must:

  • Wear professional all-black attire

  • Avoid visible logos (except approved i-thriv branding)

  • Maintain professional grooming standards

8. Equipment & Setup Standards

Providers must:

  • Arrive 10–30 minutes early depending on service

  • Maintain clean, functional equipment

  • Provide fresh linens (white, black, green, blue, grey, or cream)

  • Supply all required tools for services offered

  • Safely transport equipment

Massage providers must own a massage table and massage chair.
Yoga and sound bath providers must supply their own equipment.

9. Professional Conduct

Providers must:

  • Maintain respectful boundaries at all times

  • Avoid alcohol or substance use before or during sessions

  • Maintain a client-centered, professional presence

Any inappropriate or sexual misconduct results in immediate removal.

10. Client Confidentiality

Providers must maintain client confidentiality at all times.

  • No posting client images without written consent

  • No sharing client information outside the session

  • No use of client data beyond the scope of booking

Violations may result in immediate deactivation.

11. Social Media & Branding

  • Obtain written permission before posting client content

  • Do not post identifying features without consent

  • Tag official i-thriv content appropriately

12. Conflict of Interest

Providers may work with other platforms or private clients.

However:

  • Do not double-book overlapping times

  • Always honor your first confirmed commitment

  • Allow adequate time between sessions

13. Safety & Emergency Protocols

If you feel unsafe, you may leave the session and notify i-thriv immediately.

Any injury, allergic reaction, or emergency incident must be reported within 24 hours.

14. Session Management

  • Sessions must run the full scheduled duration unless the client ends early

  • Do not alter services on-site without client and i-thriv approval

15. App & Platform Usage

Providers must use the i-thriv app or web platform to:

  • Accept bookings

  • Manage availability

  • Communicate with support

  • Track payouts

16. Ratings & Performance

  • Clients may rate sessions

  • High-performing providers may receive increased visibility

  • Ongoing complaints may result in review or removal

17. Termination & Deactivation

i-thriv may deactivate a provider for:

  • Policy violations

  • Unsafe or unprofessional conduct

  • Repeated lateness or no-shows

  • Expired credentials

  • Client solicitation

  • Failure to respond within 24 hours

Key Information

Operating Hours: 8:00 AM – 8:00 PM
Position Type: 1099 Independent Contractor
Payday: Every Wednesday (for sessions completed the prior week)
Payroll Cutoff: Tuesday at 8:00 PM PST
Scheduling: Providers control their availability
Same-Day Bookings: May be available within 4–6 hours

Onboarding & Compliance

Providers must maintain current licensure and insurance while active on the platform.

All documentation must remain valid and up to date.

20. Contact Us

For updates or support, contact:
i‑thriv: Wellness, Anywhere
Attn: Provider Relations & Compliance
41877 Enterprise Circle North, Suite #200
Temecula, CA 92590
info@i-thriv.com