Account Deletion
You can delete your i-thriv account and request removal of your associated personal data at any time. There are two ways to do it.
Delete from your account
Sign in to i-thriv (in the app or the web portal), then go to:
- Open your Account settings.
- Select Delete account.
- Confirm the request. We'll process the deletion and email you once it's complete.
Request by email
Prefer not to use the app? Email info@i-thriv.com from the email address on your account and we'll handle the deletion manually. We may verify your identity before processing the request.
What happens to your data
Deleting your account removes your personal profile and associated data, except records we're legally required to retain (for example, transaction records for tax and accounting). For full details on how we handle and retain your information, see our Privacy Policy.
