Off-menu & bespoke
Got something special in mind?
For anything outside the standard i-thriv menu — spa parties, corporate wellness days, vacation rental partnerships, large groups, special accommodations — the fastest path is a quick call or message. We'll build the plan with you.
Prefer to send it in writing? Fill out the custom request form below, or see how our assisted booking works.
Tell us what you're planning
A real human will help you scope, price, and schedule it — usually within a business day.
Custom request form
Send us the details
This form is for group and event requests that can't be booked through the app or standard guest checkout — think spa parties larger than 10 guests, corporate wellness days, retreats, multi-provider events, and other bespoke bookings. For a standard 1–2 person session, yoga, sound bath, chair massage, etc., please book online instead.
Most asked
Common custom asks
A few requests we hear most often. Click through for details, or call us if your idea isn't here.
Celebrations
Spa parties & celebrations
Bridal showers, birthdays, girls' weekends — chair massage, mani-pedis, facials, and sound bath in your space.
See spa party detailsCorporate
Corporate wellness days
On-site chair massage, stretching, or sound sessions for teams, retreats, and client events.
Partner with usHospitality
Vacation rental amenities
Add in-stay massage and wellness as a guest perk for your short-term rental or boutique property.
For hostsAnything else
Off-menu requests
Multi-provider events, special accommodations, recurring on-site sessions, gifts — if it's off-menu, just ask.
Message us
Internal Booking Guide
We'll walk you through every step
Not everyone wants to book online—and that's perfectly okay.
Whether you're planning a spa party, couples massage, corporate wellness event, vacation rental experience, or simply prefer speaking with someone, our team is happy to create your reservation for you.
Our goal is to make the booking process simple, transparent, and easy to understand.
Step 1: Tell us what you're looking for
We'll start by gathering a few details about your appointment, including:
- The services you'd like to book
- Your preferred date and time
- Your service location
- The number of guests
- Any special requests, such as a male or female provider, or multiple therapists
If you're not sure what you need, we'll help you choose the best option for your group.
Step 2: We create a temporary reservation
Once we have your information, we'll create a temporary reservation in our system.
Think of this as placing your requested appointment "on hold" while we prepare everything for you.
At this point, your appointment is not yet confirmed.
We'll begin checking provider availability based on your requested services, location, and appointment time.
Step 3: We check provider availability
Our scheduling team will look for the best available provider—or providers—for your appointment.
If you've requested multiple therapists or have a preference for male or female providers, we'll do our best to accommodate your request.
Because our providers continue accepting new appointments throughout the day, availability can change quickly. Until payment has been completed, we cannot guarantee that a specific provider—or even your requested appointment time—will remain available.
If anything changes, we'll let you know before your booking is finalized.
Step 4: We send your secure payment link
Once we've prepared your reservation, we'll send you a secure payment link by text message, email, or both.
Before you pay, you'll be able to review:
- Your selected services
- Date and appointment time
- Service location
- Number of guests
- Estimated total
- Payment options
- Cancellation Policy
- Payment Policy
We want you to know exactly what you're booking before you submit your payment.
Step 5: Complete your payment
When you're ready, simply complete your payment using our secure Stripe checkout.
Your payment reserves your appointment and allows us to finalize your provider scheduling.
Until payment is received, your reservation remains a temporary hold.
Step 6: Your appointment is officially confirmed
As soon as your payment has been successfully processed:
- ✅ Your appointment is confirmed.
- ✅ Your provider(s) are assigned or finalized.
- ✅ Your reservation becomes subject to our Payment & Cancellation Policy.
You'll receive a confirmation with all of your appointment details.
If you don't complete payment
Your payment link is available for a limited time.
If payment isn't received before the link expires:
- Your temporary reservation will automatically be released.
- Your requested providers may become available to other clients.
- Your requested appointment time may no longer be available.
- If you still wish to book, we'll gladly check current availability and create a new reservation.
Need to make changes?
Life happens—we understand.
If you need to change your appointment after it's been confirmed, please contact us as soon as possible.
Depending on the requested changes, provider availability, pricing, travel time, or scheduling may also change.
We'll always do our best to accommodate your request whenever possible.
Our commitment to you
We believe booking a mobile wellness experience should be easy, honest, and transparent.
That's why we'll always let you know:
- Where your booking stands
- Whether your reservation is temporarily held or fully confirmed
- The total amount due before payment
- When your payment link expires
- What to expect next
- Any updates regarding your providers or appointment
We never want you to wonder what's happening with your reservation.
If you ever have questions, our team is here to help before, during, and after your booking.
Thank you for choosing i-thriv Wellness Anywhere. We look forward to bringing Wellness, Anywhere.™ directly to you.
Ready to have us book it for you?
Call or message and we'll take it from here — usually within a business day.