VA Community Care
Medical Massage & Yoga for Veterans in Inland Empire
In-home medical massage and yoga for veterans across the Inland Empire, coordinated through VA Community Care.
Veteran wellness services are launching soon
We're finalizing credentialing with the VA Community Care network. In the meantime, you can read about the program below, or contact us to be notified when referrals open.
Anchored to VA Loma Linda Healthcare System
Veterans referred through VA Loma Linda often travel a long way for care, and that travel is exactly what a mobile session removes. i-thriv brings the massage table, linens, and full setup to the veteran's home anywhere in the Inland Empire, so a session does not cost a half-day of driving and waiting.
Our providers work across Redlands, Riverside, Moreno Valley, Corona, and San Bernardino, and schedule around VA appointment days so community care and VA-delivered care do not collide in the same week.
Communities we serve here
- Loma Linda
- Redlands
- Riverside
- Moreno Valley
- Corona
- San Bernardino
How the program works
How it's paid
VA Community Care, administered by TriWest in this region. With an approved VA referral and authorization, eligible veterans generally pay nothing out of pocket. Claims are submitted through the VA Community Care Network.
Who can book
Veterans with an approved VA referral. Eligibility and authorization are determined by the VA, not by i-thriv.
What's covered
Medical massage therapy and yoga. Other i-thriv services are available as regular self-pay bookings but are not part of the VA Community Care program.
Where sessions happen
In the veteran's home or another location they choose, across Southern California. The provider brings the table, linens, and full setup.
Getting started
- 1
Talk to your VA care team
Ask your VA primary care provider or specialist about a community care referral for medical massage therapy or yoga. The VA decides whether you qualify.
- 2
Get the referral authorized
Once approved, the VA or TriWest issues an authorization that names the approved service and number of visits.
- 3
Ask for i-thriv by name
Tell your VA care coordinator or TriWest that you'd like your authorized visits delivered in-home by i-thriv. We can send our provider details directly to your coordinator.
- 4
We schedule around you
Contact us with your authorization in hand and we'll match you with a certified professional and schedule at times that work for you.
Self-pay wellness in these areas
Not eligible for community care, or want a service outside the program? Anyone can book i-thriv directly.
Veteran medical massage & yoga FAQs
Does the VA cover medical massage therapy?+
The VA can authorize medical massage therapy as part of its whole-health and pain-management care, and it may be delivered in the community when the VA approves a community care referral. Whether it is covered in a specific case is determined by the VA, not by i-thriv.
What does a veteran pay for a session?+
With an approved VA referral and authorization, eligible veterans generally pay nothing out of pocket. Claims are submitted through the VA Community Care Network. Any copay determination comes from the VA.
Which services are included?+
Medical massage therapy and yoga. Facials, nail care, spa parties, and other i-thriv services can be booked as regular self-pay appointments, but they are not part of the VA Community Care program.
Can a family member or caregiver book on the veteran's behalf?+
Yes. A spouse, family member, or caregiver can arrange scheduling once the VA authorization is in place. The authorization must be in the veteran's name.
Where do sessions take place?+
In the veteran's home or another location they choose, anywhere i-thriv operates across Southern California. The provider brings the massage table, linens, and full setup.
Who are the providers?+
Massage therapists are CAMTC-certified (CMT) and yoga is delivered by certified instructors. Every provider is identity-verified, insured, and screened before their first session.
How do I ask for i-thriv specifically?+
Tell your VA care coordinator or TriWest that you would like your authorized visits delivered in-home by i-thriv, and share our contact details. We can send credentialing information directly to your coordinator.
Other veteran service areas
i-thriv is not affiliated with, endorsed by, or acting on behalf of the U.S. Department of Veterans Affairs or TriWest Healthcare Alliance. Eligibility, referral approval, and coverage are determined solely by the VA. This page is informational and is not a guarantee of coverage or payment.
Veteran care in Inland Empire
Call (951) 907-4200 or email support@i-thriv.com and we'll walk you or your VA care coordinator through the next step.